When your heat pump falters, the comfort of your Myrtle Beach home is compromised. Whether it's the humid summer heat or a surprisingly chilly winter evening, a malfunctioning heat pump isn't just an inconvenience—it's a disruption to your life. You need a fast, reliable solution from technicians who understand the specific demands of our coastal climate. At ServiceWorks Mechanical Solutions, LLC, our team is known for trusted reviews, expert service, and membership programs that give homeowners ongoing value and peace of mind.
We specialize in diagnosing and repairing all makes and models of heat pumps, restoring efficient heating and cooling to your home with precision and expertise.
Common Heat Pump Problems We Solve
A heat pump is a complex system, and various issues can arise over its lifespan. Homeowners in Myrtle Beach often call us when they notice specific warning signs. Our experienced technicians are equipped to handle them all.
- Heat Pump Is Not Heating or Cooling Properly: You notice the air coming from your vents is lukewarm, or the system runs constantly without ever reaching the temperature set on your thermostat. This is one of the most common complaints and can point to several underlying problems. It could be a refrigerant leak, a failing compressor, or an issue with the reversing valve that switches the system between heating and cooling modes. Our technicians perform a comprehensive diagnostic to pinpoint the exact cause and restore your system's powerful performance.
- Unusual Noises Like Grinding, Hissing, or Banging: Your heat pump should operate with a consistent, low hum. Sudden loud noises are a clear signal that something is wrong. A grinding or squealing sound can indicate worn-out motor bearings, while a banging noise might suggest a loose component. Hissing is often a tell-tale sign of a refrigerant leak. Ignoring these sounds can lead to catastrophic system failure. We will quickly identify the source of the noise and perform the necessary repairs to prevent further damage.
- System Is Short Cycling: Does your heat pump turn on and off every few minutes? This is known as short cycling. Not only does it prevent your home from reaching a comfortable temperature, but it also puts immense strain on the compressor and drastically increases your energy consumption. The cause could be anything from a clogged air filter or an incorrectly calibrated thermostat to an oversized system or low refrigerant levels. We methodically check each component to resolve the issue and restore normal operational cycles.
- Ice Buildup on the Outdoor Unit: While a light layer of frost can be normal in winter, a thick coating of ice on the outdoor coil is a problem. This indicates a malfunction in the defrost cycle, which is designed to periodically melt away frost. A faulty defrost control board, a bad sensor, or low refrigerant can all lead to excessive icing. This issue severely restricts airflow and can damage the compressor if left unaddressed. Our team will diagnose the defrost system and ensure it functions correctly.
- Sudden and Unexplained Spike in Energy Bills: If your utility bills have suddenly skyrocketed without a change in your usage habits, your heat pump’s efficiency may be compromised. An inefficient system has to work much harder and run longer to heat or cool your home. This could be due to a dirty coil, a refrigerant leak, or a failing motor. We perform a thorough efficiency check to identify the energy-wasting component and provide a solution that restores performance and lowers your bills.
- Thermostat Malfunctions: Sometimes the problem isn't with the heat pump itself, but with its controls. A faulty thermostat can lead to inaccurate temperature readings, prevent the system from turning on, or cause it to run constantly. Our technicians can determine if the issue is a simple matter of recalibration, faulty wiring, or if the thermostat unit needs to be replaced entirely.
Our Comprehensive Heat Pump Repair Process
We believe in a transparent and thorough approach to every repair job. Our goal is to not only fix the immediate problem but to ensure you feel confident and informed throughout the entire process.
- Thorough Diagnostic Assessment: Our process begins with a detailed inspection of your entire heat pump system. A certified technician will listen to your concerns, run a series of tests on both the indoor and outdoor units, and use advanced diagnostic tools to accurately identify the root cause of the failure.
- Clear Explanation and Upfront Estimate: Once we have diagnosed the problem, we will explain the issue to you in clear, easy-to-understand terms. We will outline the necessary repairs and provide a complete, upfront estimate for the work. You will have all the information you need to make an informed decision with no surprises.
- Professional and Efficient Repair: With your approval, our technician will proceed with the repair using high-quality parts and industry-leading techniques. We treat your home with respect, maintaining a clean work area and ensuring the job is done right the first time.
- System Testing and Verification: After the repair is complete, we don’t just pack up and leave. We thoroughly test your heat pump to verify that it is operating at peak performance and efficiency. We ensure it cycles correctly, produces the right air temperature, and that the original problem is fully resolved.
Homeowners consistently rely on ServiceWorks Mechanical Solutions, LLC for this process, appreciating our clear communication, professional workmanship, and reliable service that’s backed by strong customer reviews.
Should You Repair or Replace Your Heat Pump?
This is a common question, especially for older systems. If your heat pump is relatively new and requires a minor fix, a repair is almost always the most cost-effective choice. However, if your system is over 10-15 years old, has a history of frequent breakdowns, or requires a major, expensive repair like a compressor replacement, it may be wiser to invest in a new, high-efficiency unit.
A new system can offer significant energy savings and comes with a new warranty for long-term peace of mind. Our technicians can provide an honest assessment and help you weigh the costs and benefits of both options. With our membership programs, you can also enjoy ongoing maintenance, discounts, and priority service to maximize the value of whichever choice you make.
Restore Comfort with Reliable Heat Pump Repair
Don’t let a faulty heat pump leave you uncomfortable in your Myrtle Beach home. Proactive, professional repairs ensure your system runs efficiently, keeps your bills low, and provides reliable year-round comfort. Backed by customer reviews and supported by membership programs, our expert team delivers dependable service you can trust.
Contact us today to schedule your expert heat pump diagnostic and repair service.
