24/7 Emergency Plumber in Charleston, SC
A plumbing emergency doesn't wait for business hours. Whether it’s the middle of the night, a weekend, or a holiday, a sudden burst pipe or sewer backup can cause immediate panic and significant damage to your Charleston home. When water is flooding your property, every second counts. You need a fast, reliable, and professional team that is ready to respond at a moment’s notice. Our dedicated emergency plumbers are on standby 24/7, equipped with the expertise and tools to handle any plumbing crisis and restore your peace of mind.
What Is Considered a Plumbing Emergency?
Some plumbing issues are inconvenient, while others are true emergencies that threaten your property and safety. If you're unsure whether your situation requires immediate attention, here are the common crises that demand an emergency call. Delaying action on these issues can lead to extensive water damage, costly structural repairs, and potential health hazards.

Burst Pipes
A burst pipe can release gallons of water into your home every minute. This is arguably the most urgent plumbing emergency, as it can quickly lead to flooded basements, damaged ceilings and walls, ruined flooring, and electrical hazards.
Major Water Leaks
While a slow drip can wait, a significant and uncontrollable leak from a water heater, washing machine supply line, or main water line is an emergency. If water is pooling rapidly or staining your walls and ceilings, immediate intervention is necessary to prevent structural damage and mold growth.
Sewer System Backup
If you notice wastewater backing up into your drains, tubs, or toilets, you have a serious emergency. A sewer backup is not just messy; it poses a significant health risk to your family due to the presence of bacteria and contaminants. Do not attempt to clear this type of blockage yourself.
Overflowing Toilet
A toilet that won't stop running or is overflowing uncontrollably can quickly flood a bathroom and adjacent areas. If plunging doesn't work and you cannot stop the water flow by turning off the local shut-off valve, you need professional help right away.
No Water in Your Home
A sudden and complete loss of water could indicate a major problem with your water main or a frozen pipe that is at risk of bursting. This is especially critical during Charleston's colder months, as a frozen pipe needs to be addressed by a professional before it thaws and ruptures.
Gas Leaks
If you smell rotten eggs or hear a hissing sound near a gas appliance, this is a critical safety emergency. Evacuate your home immediately, do not use any electronics or light switches, and call your gas utility company from a safe distance. Once the gas is turned off and the area is secure, a licensed plumber is needed to repair the gas line.
What to Do While You Wait for Help
Feeling helpless during a plumbing emergency is common, but taking a few key steps can significantly minimize the damage while our team is on the way.
- Shut Off the Main Water Valve: Your first and most important action is to stop the flow of water. The main water shut-off valve is typically located in a basement, crawl space, or utility closet near where the main water line enters your home. Turn it clockwise to close it.
- Turn Off the Water Heater: To prevent the tank from overheating or bursting, turn off your water heater. For an electric heater, switch it off at the circuit breaker. For a gas heater, turn the switch to the "Pilot" setting.
- Contain the Water: Use buckets, towels, and mops to soak up and contain as much water as possible. This helps protect your flooring, subflooring, and drywall from saturation.
- Protect Your Belongings: Move furniture, rugs, and other valuable items away from the affected area to prevent them from being damaged.
- Address Electrical Hazards: If water is near electrical outlets or appliances, turn off the electricity to that area at your main circuit breaker panel. Never stand in water while handling electrical devices.
Why You Should Never DIY an Emergency Repair
In a moment of panic, it can be tempting to search for a quick fix online. However, attempting to repair a major plumbing emergency without professional training and equipment is incredibly risky. You can easily make the problem worse, leading to more extensive and expensive damage. An incorrect repair could fail under pressure, causing another flood. Furthermore, you risk personal injury from scalding water, electrical shock, or exposure to contaminated wastewater. Our licensed and insured plumbers have the specialized tools and diagnostic equipment to accurately identify the source of the problem and implement a safe, lasting solution that complies with all local Charleston building codes.
Our Emergency Plumbing Process in Charleston
We’ve streamlined our process to ensure you get the fastest, most effective help possible when you need it most.
- Step 1: Immediate Dispatch: When you call, our team gathers essential information about your situation and immediately dispatches a licensed emergency plumber to your location.
- Step 2: Rapid Arrival & Assessment: Our local Charleston plumber arrives quickly, equipped with a fully stocked vehicle. They will perform a thorough assessment to diagnose the root cause of the emergency.
- Step 3: Clear Explanation & Upfront Diagnosis: Before any work begins, our technician will explain the problem, outline the necessary repairs, and provide a clear, upfront diagnosis of the situation.
- Step 4: Expert Repair: With your approval, our plumber will execute the repair efficiently and effectively, using high-quality parts and industry-best practices to resolve the crisis.
- Step 5: System Check & Cleanup: After the repair is complete, we test the system to ensure everything is functioning correctly and clean up the work area, leaving your home as we found it.
When a plumbing disaster strikes, don't waste time or risk further damage. Contact the experts who are always ready to help.
If you are experiencing a plumbing emergency in the Charleston area, call us immediately for rapid and reliable service, day or night.
Get Emergency Help Anytime
When disaster strikes, you need a plumber you can count on. At ServiceWorks Mechanical Solutions, LLC, we’re always on standby to protect your home and peace of mind. Read more about our trusted emergency process and see our customer reviews to know why Charleston homeowners rely on us in urgent situations. Don’t wait for damage to spread—contact us now and get fast, reliable, 24/7 emergency plumbing service that restores safety and comfort to your home.